INOVA Fairfax did a great job of literally walking us through the process, and even calmly explaining if something happens at each stage this is where your baby may go and this is where mommy may go, etc. I think both of us got something out of the tour even if it was just knowing which elevators to use.
Here is the virtual tour - they did a good job to make it feel less like a hospital, but still have all the key features of a great hospital -- http://www.inova.org/upload/docs/Healthcare%20Services/Women%20Services/IFH/ifh-maternity-tour.pdf
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